Disclaimer
Martlaz is an online retail brand operated by MARTLAZ LIMITED.
Orders are fulfilled by third-party logistics and delivery partners and shipped to customers in the United States.
Customers located in the United States will not be charged any additional customs or import duties at delivery.
All applicable taxes and fees are included in the final price displayed on the product page.
We are not affiliated with, endorsed by, or officially connected to any brand, marketplace, or retail chain operating in the United States.
Frequently Asked Questions
How can I contact customer support?
You can contact our customer support team via the Contact page or by email at info@martlaz.com.You can also reach us by phone at +1 910 919 3165.
Our support hours are Monday to Friday, 9:00 AM – 5:00 PM (GMT -5).
Where do you ship to?
We currently ship only to the United States.
What are the shipping costs?
We offer Free Shipping on all orders delivered within the United States.
How long does delivery take?
Orders shipped to the United States have an estimated delivery timeframe of 7–15 business days (1–3 business days processing and 6–12 business days transit), with tracking available.
For full details, please refer to our Shipping and Delivery Policy.
Is my payment data safe with you?
Payment transactions are protected using industry-standard SSL encryption.
We do not store full card numbers or sensitive payment credentials on our systems.
For more information, please refer to our Payment Policy.
How long do I have to request a refund?
You may submit a refund request within 30 days after your item has been delivered.
For full eligibility conditions and procedures, please refer to our Returns and Refund Policy.